Refund and Exchange Policy

As all our items are custom-made to order, we are unable to offer exchanges or refunds on any of our products or services. Please ensure you choose your items and personalisation options carefully, and confirm your selections are correct and complete before checkout.

This does not exclude your rights under the Australian Consumer Law.

If you have any questions about your order, please don’t hesitate to get in contact with us.

PS Love Jess.